Support

Quick answers

• A book won't open. eReader opens EPUB and PDF files without DRM. Books bought from Kindle, Apple Books or Kobo are usually protected and cannot be opened.
• Read-aloud sounds robotic. Download a higher-quality voice in Settings › Accessibility › Spoken Content › Voices, then choose it in the player.
• Sync isn't working. iCloud sync needs Premium, the same Apple Account on each device, and iCloud Drive turned on for eReader.
• Cancel or refund. Subscriptions are managed in Settings › [your name] › Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.
• Premium is missing after reinstalling. Open the Premium screen and tap Restore Purchases.

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